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COVID-19 Impact

The effects of COVID-19 have been felt around the globe and have drastically decreased the activity of citizens and businesses both big and small everywhere. During this defining time, we are doing what we can by making modifications to our service levels and operating hours.

Our mission will always be to provide a safe and clean space for our community to come together and play. This absolutely extends also to our staff and volunteers. As much as we want to continue to be a home for our community, the health of its individuals is our priority.

CAFE/PLAY & RETAIL AREA CLOSED

As of March 25th, 2020 the cafe/seating area AND retail area will be CLOSED; we will no longer serve food and drinks, allow patrons to make use of our seating area, or shop in store.

RENTALS SUSPENDED

Viruses can live up to 9 days on surfaces that are not properly disinfected. As such we cannot continue our board game rental program.

CURBSIDE PICK UP HOURS & PROCEDURE

Curbside pick up is available during the following hours only. If you are choosing to pick up your order:

  • Please notify us of your arrival by calling 289-444-0147
  • Please be ready to provide your order number over the phone
  • Please leave your trunk, or one of your passenger doors unlocked so that we can place it into your vehicle.
  • Kindly wait in your vehicle while we collect your order and bring it out to you!

We have limited hours for PICK UP ONLY as follows:

 MONDAY to THURSDAY
3pm - 7pm

FRIDAY to SUNDAY
12pm - 7pm

 

ONLINE SHOPPING STILL AVAILABLE 

Our online shop is still available! To continue to encourage people from a distance by offering special local delivery and shipping options to be able to keep the fun going at home! 

LOCAL DELIVERY 

While the province of Ontario remains under a state of emergency we are offering local delivery with service in Brampton, Milton, Mississauga, and Oakville for a flat fee of $6.99+tax for same day delivery on orders placed before 2pm. 

Next day delivery can also be arranged on orders placed after 2pm for $4.99+tax.

Delivery will be FREE on orders over $100 before taxes.

More information on local delivery HERE.

FREE CANADA-WIDE SHIPPING

We are also introducing FREE Canada-wide shipping on orders over $150.

 

 

Should you have more questions, comments or concerns please get in touch with us at 289-444-0174 or gm@lvlupgames.ca