When you pre-order a game you lock it in at its originally set pre-order price. This means that you are protected from future price change increases. However, should the price decrease, you are eligible for a credit for the difference.
Pre-orders and backorders are eligible for cancellation anytime up until pick-up, delivery, or shipment.
For efficient service, please provide your email receipt or order number. Cancellations can only be processed back onto the original form of payment. Store credit may be granted where the original tender is no longer valid.