Important Information for Our Customers
As we approach the holiday season, we want to keep you informed about how current events and peak demand may impact your orders.
Canada Post Strike Update
The Canadian Union of Postal Workers (CUPW) began a national strike on Friday, November 15, 2024, which has fully shut down Canada Post's operations. This affects mail and parcel processing, delivery, and some post offices across the country. While items already in the postal network will be delivered as soon as operations resume, there are no guarantees for processing times, and disruptions may continue even after the strike ends.
Unfortunately, this means we are unable to fulfill orders to PO Boxes or select remote areas typically served by Canada Post at this time. Any orders shipped prior to the strike may also experience delays.
We’re Still Shipping!
We continue to fulfill orders using alternative carriers to serve our customers in Canada and the US. However, with the ongoing strike and the busy holiday season, we encourage you to place your orders early and plan for possible delays with all carriers.
Our team is working hard to ensure your gifts and goodies arrive as quickly as possible. Thank you for your understanding and patience during this time. For updates or questions, please don’t hesitate to reach out to us directly.
We appreciate your support and look forward to making your holiday season a little more playful and fun!